We are here to help you!

At Royal Tiger Imports, we value each of our customers and we believe that it is everyone's right to be treated with respect. Our knowledgeable customer care team is trained to give you the best service possible, reaffirming the gratitude we have to make business with each of our valuable customers. We are here to assist you with technical questions, product information, availability, problem resolution, orders, transactions, returns, and any other questions that might arise.

Don't forget that our fax line and email are always open 24/7 to accept your request. If faxing, please include you name, telephone number, fax number and email address when requesting information or placing an order.


Contact Information

Hours of Operation:

Monday - Friday: 8:00am - 4:30 pm EST

Phone: (407) 203-4861

Fax: (321) 499-3801

Address:
Royal Tiger Imports (RTI)
2144 Franklin Dr. N.E.
Palm Bay, FL 32905
Grading Policy
Royal Tiger Grading Policy
Order Status
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
Glossary of Terms
Royal Tiger's Glossary of Terms
Purchasing Ammo
Restrictions for Ammo Purchasing
Sales Restrictions
Sales Restrictions of Firearms, Accessories, and Ammo
Warranty Policy
Royal Tiger Imports Warranty Policy
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?