Welcome to Royal Tiger Imports!

We are updating the home page to help those who are having a difficult time contacting us right now due to the extremely high Order, Call, and Email volume. We will be adding a FAQ’s section to the website in the coming days to further assist with any questions you all may have.

Due to the large volume of orders, the turnaround time is approximately 2-3 weeks. If your order has surpassed this time frame it would be a good idea to check on it with us via email at customerservice3@rtifirearms.com or customerservice2@rtifirearms.com. We are currently catching up on orders from about early June and working our way forward.

Meet our Team:

Front Office:

Alissa – Handles customer service (Emails, Voicemails, Calls, Handling Orders, Escalation Management), Returns, making labels for firearm shipments, Collections.

Brandi – Handles customer service (Emails, Voicemails, Calls, Handling Orders, Escalation Management), Print Order Invoices, making labels for parts shipments, Collections.

Stephanie – Accounting, Collections, Compliance Asst., Customer Service (Emails, Voicemails, Calls, Handling Orders), Import/Export, Company Officer, Warranty Manager.

Warehouse:

Shaw – Firearm Specialist (Selection, Repair, Gun smith), Web Design, Restoration Specialist, Fulfills special customer requests (Finding specialty parts, replacement parts, etc.), The general go to guy.

Kris – Part order fulfillment, Assists compliance (trigger tags, etc.), Processes FFLs, Often helps up front with a variety of tasks.

Trever – Specialized AK and AR Gun Smith, and specialized Parts order fulfillment,

Junior – Receiving and processing incoming and outgoing shipment.

John – Compliance Officer

We are thankful to our loyal customers, and just ask for your patience while the team works hard to fulfill all orders and tasks to get back to the normal operating status. Thank you for assisting us in preserving history for generation to come. God Bless.

Back Row Left to Right: Stephanie, Brandi, Shaw, Ian McCollum from Forgotten Weapons, Uli Wiegand, Alissa
Front Row Left to Right: Kris, Trever, Junior
- RTI Staff

Check out our most recent YouTube video with Ian McCollum from Forgotten Weapons!


YouTube Video: Ian McCollum with Forgotten Weapons at RTI

Phone: (321) 212 - 7801

Fax: (321) 989 - 0232

Business Hours: 9am-5pm EST, Monday-Friday


For general customer service questions or inquiries:

Customer Service Email: customerservice2@rtifirearms.com or customerservice3@rtifirearms.com


If you purchased a C&R firearm, new firearm, or antique firearm that requires an FFL transfer, C&R License or Photo ID (only a photo ID is required for antiques to verify age):

Please include your order number with the FFL, C&R, or Driver's License email.

FFL Email: ffl@rtifirearms.com

Please note: For firearms orders that we have not received an FFL License, C&R License, or Driver's License within 30 days, the order may be cancelled. Thank you for your understanding.

To Sign Up for our e-flyers which contain exclusive specials, discounts, and more, please click the link below:

E-FLYERS AND DISCOUNT LINK.


Check out some of our products in these articles below!

CLICK THE LINK BELOW TO CHECK OUT OUR ARTICLE IN THE AMERICAN SHOOTING JOURNAL: CLICK HERE


CLICK THE LINK BELOW TO CHECK OUT OUR ARTICLE IN THE NRA AMERICAN RIFLEMAN MAGAZINE: CLICK HERE

"Valued customers, We at RTI turned our passion for historic firearms into a business. We know as a collector how important it is to get untouched historical firearms in original condition. Customer satisfaction is paramount. If you have any concerns or are not happy in any way, please contact our customer service department and we will do our best to assist you. As a direct importer we are able to bring you RARE Firearms and more at unbelievable low pricing. "

Thank you for your business. God Bless.
ULI Wiegand, CEO.