We are here to help you!

At Royal Tiger Imports, we value each of our customers and we believe that it is everyone's right to be treated with respect. Our knowledgeable customer care team is trained to give you the best service possible, reaffirming the gratitude we have to make business with each of our valuable customers. We are here to assist you with technical questions, product information, availability, problem resolution, orders, transactions, returns, and any other questions that might arise.

Don't forget that our fax line and email are always open 24/7 to accept your request. If faxing, please include you name, telephone number, fax number and email address when requesting information or placing an order.

Contact Information

Hours of Operation:

Monday - Friday: 9:00am - 5:00 pm EST

Phone: (321) 212-7801

Fax: (321) 989-0232

Address:
Royal Tiger Imports (RTI)
295 North Drive
Suite A
Melbourne, FL 32934
Grading Policy
• Royal Tiger Grading Policy
Order Status
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
Glossary of Terms
• Royal Tiger's Glossary of Terms
Purchasing Ammo
• Restrictions for Ammo Purchasing
Sales Restrictions
• Sales Restrictions of Firearms, Accessories, and Ammo
Warranty Policy
• Royal Tiger Imports Warranty Policy
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?